IMPORTANT NOTICE RE: COVID-19 PANDEMIC
Click here for the Government of Canada's latest COVID-19 OUTBREAK UPDATE and recommendations
Click here for COVID-19 Public Health Resources
COVID-19 Hotline 1-888-468-2240
Red Lake COVID Line 727-7035
Work, volunteer or live in a position in which you're more likely to be exposed to COVID? Live with others who are not your immediate family and share living space with them? You now have the option to be tested for COVID-19. Click here for more information.
Please note that there have been reports of telephone issues in the community, both landline and cellular - if you are unable to reach the clinic by phone, email us at rlma@redlakehospital.ca.
Due to the current COVID-19 pandemic, we will be making temporary changes in the way we deliver your care. Our goal is to minimize potential exposure to as many people as possible, while freeing up resources to attend to those who require urgent care.
Although our doors are locked to the general public, you can call to book telephone and virtual appointments through our regular phone lines. Once you're booked, remember that the doctor will be calling you at your scheduled appointment time. Please make sure your phone line is available and that you answer the phone, as it may come up as 'unknown caller'. Those visits that are of a more urgent nature and require an in-person visit, will still be offered this option. PHONE the clinic for advice and before you come to the Urgent Care Clinic so we can assess the best way to deliver care to you.
In order to help reduce the spread of the virus - we ask for your help:
Although our doors are locked to the general public, you can call to book telephone and virtual appointments through our regular phone lines. Once you're booked, remember that the doctor will be calling you at your scheduled appointment time. Please make sure your phone line is available and that you answer the phone, as it may come up as 'unknown caller'. Those visits that are of a more urgent nature and require an in-person visit, will still be offered this option. PHONE the clinic for advice and before you come to the Urgent Care Clinic so we can assess the best way to deliver care to you.
In order to help reduce the spread of the virus - we ask for your help:
The official government recommendation is to self-isolate for 14 days if you have symptoms and/or have travelled outside of Canada, but the physicians and Family Health Team don't believe that's good enough. To be truly proactive and flatten the curve, please self-isolate if you have travelled outside of the Red Lake area and/or have respiratory symptoms (cough, fever, runny nose, sore throat, difficulty breathing). We ask that you STAY HOME. Call the assessment centre (9am-2pm, Mon-Fri) at 807-727-7035 for further direction. The assessment centre is by appointment only; walk-ins will not be accepted.
PLEASE DO NOT ATTEND OUR OFFICE WITHOUT INSTRUCTION IN THIS CASE.
PLEASE DO NOT ATTEND OUR OFFICE WITHOUT INSTRUCTION IN THIS CASE.
As a community, our responsibility at this time is to minimize the virus spread and the impending impact on our healthcare system. If you are able to delay your elective medical appointments, we urge you to do so. We also ask that you do not attend the EMERGENCY ROOM unless it is a clear EMERGENCY.
In regards to your greater social obligations - we urge you to wash your hands and just stay home. Please reconsider attending large public venues, events and travelling. The more successful we are at social distancing, the best chance we have at minimizing the impact of this virus.
Thank you for your patience and understanding as we navigate this. These changes will be regularly assessed and are in place until further notice.
In regards to your greater social obligations - we urge you to wash your hands and just stay home. Please reconsider attending large public venues, events and travelling. The more successful we are at social distancing, the best chance we have at minimizing the impact of this virus.
Thank you for your patience and understanding as we navigate this. These changes will be regularly assessed and are in place until further notice.
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As a patient, you now have access to many resources to help you meet your goals. Click here to find a program or event that matches your needs.
Drop-off Box
Have you been wondering how to get your travel grant signed or papers filled out by your doctor in this time of closures, quarantines and social distancing? We have a drop box at the door! Make sure that your name and contact information is on your form. For completed travel grants needing signatures, include a self-addressed, stamped envelope and we’ll drop it in the mail for you.
Masks
At this time, the Red Lake Family Health Team asks that all visitors to the clinic wear a cloth mask (or other face covering). This is for the protection of everyone in the building and is based on recommendations from the Public Health Agency of Canada. Our own staff members are already required to wear a mask or non-medical face covering (cloth mask), when on site.
We request that you bring your own mask. You will be asked, during the screening process to put your mask on. If you do not have a mask, one can be purchased online or, locally at:
• Red Lake Pharmacy
• Water Buffalo
• Wilson’s Fine Foods
• Store 2 Door www.shopthehowey.com
• Not Sew Pro https://enid93.wixsite.com/not-sew-pro…
• La Grotte des Creations https://www.facebook.com/grottecreations
We realize that it may take time for individuals to source masks and we thank-you for taking this request seriously and for respecting the safety of both our patients and staff members.
We request that you bring your own mask. You will be asked, during the screening process to put your mask on. If you do not have a mask, one can be purchased online or, locally at:
• Red Lake Pharmacy
• Water Buffalo
• Wilson’s Fine Foods
• Store 2 Door www.shopthehowey.com
• Not Sew Pro https://enid93.wixsite.com/not-sew-pro…
• La Grotte des Creations https://www.facebook.com/grottecreations
We realize that it may take time for individuals to source masks and we thank-you for taking this request seriously and for respecting the safety of both our patients and staff members.
Pubic Health Ontario resources:
• Canada COVID19 app – application for download
• How to use hand sanitizer – Video
• How to hand wash – Video
• How to wash your hands & use hand sanitizer – Handout
• Mask use for non-healthcare workers – Handout
• When and how to wear a mask – Handout
• How to Put on and Take off a mask- Video
• Cleaning and disinfecting for public settings – Handout
• Physical distancing – Handout
If you have COVID-19, or have been in close contact with someone with COVID-19, here are some additional reading materials.
• How to self-monitor – Handout
• How to self-isolate – Handout
• Self-isolation: Guide for caregivers, household members and close contacts – Handout
• How to use hand sanitizer – Video
• How to hand wash – Video
• How to wash your hands & use hand sanitizer – Handout
• Mask use for non-healthcare workers – Handout
• When and how to wear a mask – Handout
• How to Put on and Take off a mask- Video
• Cleaning and disinfecting for public settings – Handout
• Physical distancing – Handout
If you have COVID-19, or have been in close contact with someone with COVID-19, here are some additional reading materials.
• How to self-monitor – Handout
• How to self-isolate – Handout
• Self-isolation: Guide for caregivers, household members and close contacts – Handout
For more tips on how to manage social distancing, check out this article https://mentalhealthweek.ca/your-social-distancing-survival-guide/
During this trying time remember to take time for your mental health too. The Canadian Mental Health Association (CMHA), The Centre for Addiction and Mental Health (CAMH) and Children’s Mental Health Ontario (CMHO), all have some web-based resources available on managing your mental health during this pandemic.
http://ontario.cmha.ca/news/understanding-social-distancing-and-the-importance-of-social-connection/
http://ontario.cmha.ca/news/tips-to-manage-mental-health-during-covid-19/
https://www.camh.ca/en/health-info/mental-health-and-covid-19
https://www.cmho.org/blog/blog-news/6519918-talking-to-your-anxious-child-about-covid-19
https://www.mprnews.org/story/2020/02/28/npr-just-for-kids-a-comic-exploring-the-new-coronavirus?fbclid=IwAR2TCjWrfk7jefyX6rMPAoK0_1ugp0zvHkeJgtrIFeXKzHNuMv51heAfxsE
http://ontario.cmha.ca/news/understanding-social-distancing-and-the-importance-of-social-connection/
http://ontario.cmha.ca/news/tips-to-manage-mental-health-during-covid-19/
https://www.camh.ca/en/health-info/mental-health-and-covid-19
https://www.cmho.org/blog/blog-news/6519918-talking-to-your-anxious-child-about-covid-19
https://www.mprnews.org/story/2020/02/28/npr-just-for-kids-a-comic-exploring-the-new-coronavirus?fbclid=IwAR2TCjWrfk7jefyX6rMPAoK0_1ugp0zvHkeJgtrIFeXKzHNuMv51heAfxsE
- Please note that patients NOT rostered to our clinic will be charged a $20 fee for prescription renewals without appointments. If you live in the Red Lake area and get your primary health care here, please ensure that you fill out the simple, one page roster form. Ask for one at the front desk.
Part-time physicians, visiting physicians, residents and students often come to our clinic to offer assistance or as part of their medical training.Who's on the schedule this month?
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The Clinic will be closed on....
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